---
title: Building access, safety and security | Morro Knowledge Base
description: Building access, safety and security
---
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1. [Morro Knowledge Base](https://help.bymorro.com/)
2. [Building access, safety and security](https://help.bymorro.com/building-access-safety-and-security)
# Building access, safety and security
## Keys, fobs and access control
- [What should I do if my key or fob stops working?](https://help.bymorro.com/what-should-i-do-if-my-key-or-fob-stops-working)
- [How do I access my building?](https://help.bymorro.com/how-do-i-access-my-building)
- [Can I get additional keys or fobs?](https://help.bymorro.com/can-i-get-additional-keys-or-fobs)
## Visitor access
- [How do I let visitors into the building?](https://help.bymorro.com/how-do-i-let-visitors-into-the-building)
- [Are there any rules for visitor access?](https://help.bymorro.com/are-there-any-rules-for-visitor-access)
## Fire safety
- [What fire safety measures are in place?](https://help.bymorro.com/what-fire-safety-measures-are-in-place)
- [Where are fire exits and assembly points?](https://help.bymorro.com/where-are-fire-exits-and-assembly-points)
- [What should I do if the fire alarm sounds?](https://help.bymorro.com/what-should-i-do-if-the-fire-alarm-sounds)
## Security measures
- [Is there CCTV in the building?](https://help.bymorro.com/is-there-cctv-in-the-building)
- [What security measures are in place in the building?](https://help.bymorro.com/what-security-measures-are-in-place-in-the-building)
- [Who should I contact if I feel unsafe?](https://help.bymorro.com/who-should-i-contact-if-i-feel-unsafe)
## Lost keys or lockouts
- [What should I do if I lose my keys or fob?](https://help.bymorro.com/what-should-i-do-if-i-lose-my-keys-or-fob)
- [Is there a charge for replacement keys or lockouts?](https://help.bymorro.com/is-there-a-charge-for-replacement-keys-or-lockouts)
- [What should I do if I get locked out?](https://help.bymorro.com/what-should-i-do-if-i-get-locked-out)
- [Finding a home with Morro](https://help.bymorro.com/finding-a-home-with-morro#main-content)
- [Available homes and locations](https://help.bymorro.com/finding-a-home-with-morro#available-homes-and-locations)
- [Furnishing options](https://help.bymorro.com/finding-a-home-with-morro#furnishing-options)
- [Pet-friendly homes](https://help.bymorro.com/finding-a-home-with-morro#pet-friendly-homes)
- [Accessibility and adaptations](https://help.bymorro.com/finding-a-home-with-morro#accessibility-and-adaptations)
- [Enquiries and viewings](https://help.bymorro.com/enquiries-and-viewings#main-content)
- [Making an enquiry](https://help.bymorro.com/enquiries-and-viewings#making-an-enquiry)
- [Booking a viewing](https://help.bymorro.com/enquiries-and-viewings#booking-a-viewing)
- [Virtual vs in-person viewings](https://help.bymorro.com/enquiries-and-viewings#virtual-vs-in-person-viewings)
- [What to expect at a viewing](https://help.bymorro.com/enquiries-and-viewings#what-to-expect-at-a-viewing)
- [Application process](https://help.bymorro.com/application-process#main-content)
- [How to apply](https://help.bymorro.com/application-process#how-to-apply)
- [Required documents](https://help.bymorro.com/application-process#required-documents)
- [Affordability criteria](https://help.bymorro.com/application-process#affordability-criteria)
- [Referencing checks](https://help.bymorro.com/application-process#referencing-checks)
- [Guarantors](https://help.bymorro.com/application-process#guarantors)
- [Holding deposits](https://help.bymorro.com/application-process#holding-deposits)
- [Application timelines](https://help.bymorro.com/application-process#application-timelines)
- [Application outcomes](https://help.bymorro.com/application-process#application-outcomes)
- [Signing your agreement](https://help.bymorro.com/application-process#signing-your-agreement)
- [Moving in](https://help.bymorro.com/moving-in#main-content)
- [Pre-move-in checklist](https://help.bymorro.com/moving-in#pre-move-in-checklist)
- [Key collection and access](https://help.bymorro.com/moving-in#key-collection-and-access)
- [Inventory and inspections](https://help.bymorro.com/moving-in#inventory-and-inspections)
- [Setting up your home](https://help.bymorro.com/moving-in#setting-up-your-home)
- [First-day essentials](https://help.bymorro.com/moving-in#first-day-essentials)
- [Rent and other payments](https://help.bymorro.com/rent-and-other-payments#main-content)
- [Paying your rent](https://help.bymorro.com/rent-and-other-payments#paying-your-rent)
- [Payment methods](https://help.bymorro.com/rent-and-other-payments#payment-methods)
- [What’s included in your rent](https://help.bymorro.com/rent-and-other-payments#whats-included-in-your-rent)
- [Additional charges and fees](https://help.bymorro.com/rent-and-other-payments#additional-charges-and-fees)
- [Rent reviews and changes](https://help.bymorro.com/rent-and-other-payments#rent-reviews-and-changes)
- [Missed or late payments](https://help.bymorro.com/rent-and-other-payments#missed-or-late-payments)
- [Your home and appliances](https://help.bymorro.com/your-home-and-appliances#main-content)
- [Appliances and how to use them](https://help.bymorro.com/your-home-and-appliances#appliances-and-how-to-use-them)
- [Heating and hot water](https://help.bymorro.com/your-home-and-appliances#heating-and-hot-water)
- [Fixtures and fittings](https://help.bymorro.com/your-home-and-appliances#fixtures-and-fittings)
- [Furniture and furnishings](https://help.bymorro.com/your-home-and-appliances#furniture-and-furnishings)
- [Decorating your home](https://help.bymorro.com/your-home-and-appliances#decorating-your-home)
- [Repairs, maintenance and emergencies](https://help.bymorro.com/repairs-maintenance-and-emergencies#main-content)
- [Reporting a repair](https://help.bymorro.com/repairs-maintenance-and-emergencies#reporting-a-repair)
- [Emergency repairs](https://help.bymorro.com/repairs-maintenance-and-emergencies#emergency-repairs)
- [Response times](https://help.bymorro.com/repairs-maintenance-and-emergencies#response-times)
- [Access for contractors](https://help.bymorro.com/repairs-maintenance-and-emergencies#access-for-contractors)
- [Planned maintenance](https://help.bymorro.com/repairs-maintenance-and-emergencies#planned-maintenance)
- [Building access, safety and security](https://help.bymorro.com/building-access-safety-and-security#main-content)
- [Keys, fobs and access control](https://help.bymorro.com/building-access-safety-and-security#keys-fobs-and-access-control)
- [Visitor access](https://help.bymorro.com/building-access-safety-and-security#visitor-access)
- [Fire safety](https://help.bymorro.com/building-access-safety-and-security#fire-safety)
- [Security measures](https://help.bymorro.com/building-access-safety-and-security#security-measures)
- [Lost keys or lockouts](https://help.bymorro.com/building-access-safety-and-security#lost-keys-or-lockouts)
- [Amenities and shared spaces](https://help.bymorro.com/amenities-and-shared-spaces#main-content)
- [Available amenities](https://help.bymorro.com/amenities-and-shared-spaces#available-amenities)
- [Booking shared spaces](https://help.bymorro.com/amenities-and-shared-spaces#booking-shared-spaces)
- [Guest policies](https://help.bymorro.com/amenities-and-shared-spaces#guest-policies)
- [Policies and responsibilities](https://help.bymorro.com/policies-and-responsibilities#main-content)
- [House rules](https://help.bymorro.com/policies-and-responsibilities#house-rules)
- [Noise and anti-social behaviour](https://help.bymorro.com/policies-and-responsibilities#noise-and-anti-social-behaviour)
- [Pets policy](https://help.bymorro.com/policies-and-responsibilities#pets-policy)
- [Smoking policy](https://help.bymorro.com/policies-and-responsibilities#smoking-policy)
- [Waste and recycling](https://help.bymorro.com/policies-and-responsibilities#waste-and-recycling)
- [Changes during your tenancy](https://help.bymorro.com/changes-during-your-tenancy#main-content)
- [Adding or removing residents](https://help.bymorro.com/changes-during-your-tenancy#adding-or-removing-residents)
- [Transfers to another home](https://help.bymorro.com/changes-during-your-tenancy#transfers-to-another-home)
- [Requests for modifications](https://help.bymorro.com/changes-during-your-tenancy#requests-for-modifications)
- [Absences and subletting](https://help.bymorro.com/changes-during-your-tenancy#absences-and-subletting)
- [Updating your details](https://help.bymorro.com/changes-during-your-tenancy#updating-your-details)
- [Ending your tenancy and moving out](https://help.bymorro.com/ending-your-tenancy-and-moving-out#main-content)
- [Giving notice](https://help.bymorro.com/ending-your-tenancy-and-moving-out#giving-notice)
- [Notice periods](https://help.bymorro.com/ending-your-tenancy-and-moving-out#notice-periods)
- [Move-out process](https://help.bymorro.com/ending-your-tenancy-and-moving-out#move-out-process)
- [Cleaning and condition](https://help.bymorro.com/ending-your-tenancy-and-moving-out#cleaning-and-condition)
- [Deposit returns](https://help.bymorro.com/ending-your-tenancy-and-moving-out#deposit-returns)
- [Complaints, feedback and support](https://help.bymorro.com/complaints-feedback-and-support#main-content)
- [Raising a complaint](https://help.bymorro.com/complaints-feedback-and-support#raising-a-complaint)
- [Complaints process](https://help.bymorro.com/complaints-feedback-and-support#complaints-process)
- [Escalations](https://help.bymorro.com/complaints-feedback-and-support#escalations)
- [Providing feedback](https://help.bymorro.com/complaints-feedback-and-support#providing-feedback)
- [Contacting support](https://help.bymorro.com/complaints-feedback-and-support#contacting-support)
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