---
title: How do I set up utilities and services?
description: Learn which utilities are included in your Morro rent and what you still need to arrange yourself, including council tax and contents insurance.
---

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1. [Morro Knowledge Base](https://help.bymorro.com/?hsLang=en-gb)
2. [Moving in](https://help.bymorro.com/moving-in?hsLang=en-gb)
3. [Setting up your home](https://help.bymorro.com/moving-in?hsLang=en-gb#setting-up-your-home)

# How do I set up utilities and services?

Most essential utilities and services are already taken care of at Morro, so there is very little for you to set up when you move in.

Your rent includes **Wi-Fi, water, gas and electricity**. You do not need to contact utility providers or open separate accounts for these services.

You will need to arrange a few personal services yourself:

- **Council tax:** register with the local council for your building once your tenancy begins.
- **TV licence:** arrange this if you need one for how you watch TV or streaming services.
- **Contents insurance:** recommended for your personal belongings, as these are not covered by the building’s policy.

To get online, connect to the building’s Wi-Fi network and follow the setup instructions provided in your building handbook or the Morro App.

If you are unsure what is included, or need help finding the right council or internet setup details for your building, ask the Front of House team. They will point you in the right direction.

- [Finding a home with Morro](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#main-content)

    - [Available homes and locations](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#available-homes-and-locations)
    - [Furnishing options](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#furnishing-options)
    - [Pet-friendly homes](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#pet-friendly-homes)
    - [Accessibility and adaptations](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#accessibility-and-adaptations)
- [Enquiries and viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#main-content)

    - [Making an enquiry](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#making-an-enquiry)
    - [Booking a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#booking-a-viewing)
    - [Virtual vs in-person viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#virtual-vs-in-person-viewings)
    - [What to expect at a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#what-to-expect-at-a-viewing)
- [Application process](https://help.bymorro.com/application-process?hsLang=en-gb#main-content)

    - [How to apply](https://help.bymorro.com/application-process?hsLang=en-gb#how-to-apply)
    - [Required documents](https://help.bymorro.com/application-process?hsLang=en-gb#required-documents)
    - [Affordability criteria](https://help.bymorro.com/application-process?hsLang=en-gb#affordability-criteria)
    - [Referencing checks](https://help.bymorro.com/application-process?hsLang=en-gb#referencing-checks)
    - [Guarantors](https://help.bymorro.com/application-process?hsLang=en-gb#guarantors)
    - [Holding deposits](https://help.bymorro.com/application-process?hsLang=en-gb#holding-deposits)
    - [Application timelines](https://help.bymorro.com/application-process?hsLang=en-gb#application-timelines)
    - [Application outcomes](https://help.bymorro.com/application-process?hsLang=en-gb#application-outcomes)
    - [Signing your agreement](https://help.bymorro.com/application-process?hsLang=en-gb#signing-your-agreement)
- [Moving in](https://help.bymorro.com/moving-in?hsLang=en-gb#main-content)

    - [Pre-move-in checklist](https://help.bymorro.com/moving-in?hsLang=en-gb#pre-move-in-checklist)
    - [Key collection and access](https://help.bymorro.com/moving-in?hsLang=en-gb#key-collection-and-access)
    - [Inventory and inspections](https://help.bymorro.com/moving-in?hsLang=en-gb#inventory-and-inspections)
    - [Setting up your home](https://help.bymorro.com/moving-in?hsLang=en-gb#setting-up-your-home)
    - [First-day essentials](https://help.bymorro.com/moving-in?hsLang=en-gb#first-day-essentials)
- [Rent and other payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#main-content)

    - [Paying your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#paying-your-rent)
    - [Payment methods](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#payment-methods)
    - [What’s included in your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#whats-included-in-your-rent)
    - [Additional charges and fees](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#additional-charges-and-fees)
    - [Rent reviews and changes](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#rent-reviews-and-changes)
    - [Missed or late payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#missed-or-late-payments)
- [Your home and appliances](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#main-content)

    - [Appliances and how to use them](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#appliances-and-how-to-use-them)
    - [Heating and hot water](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#heating-and-hot-water)
    - [Fixtures and fittings](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#fixtures-and-fittings)
    - [Furniture and furnishings](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#furniture-and-furnishings)
    - [Decorating your home](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#decorating-your-home)
- [Repairs, maintenance and emergencies](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#main-content)

    - [Reporting a repair](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#reporting-a-repair)
    - [Emergency repairs](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#emergency-repairs)
    - [Response times](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#response-times)
    - [Access for contractors](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#access-for-contractors)
    - [Planned maintenance](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#planned-maintenance)
- [Building access, safety and security](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#main-content)

    - [Keys, fobs and access control](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#keys-fobs-and-access-control)
    - [Visitor access](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#visitor-access)
    - [Fire safety](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#fire-safety)
    - [Security measures](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#security-measures)
    - [Lost keys or lockouts](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#lost-keys-or-lockouts)
- [Amenities and shared spaces](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#main-content)

    - [Available amenities](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#available-amenities)
    - [Booking shared spaces](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#booking-shared-spaces)
    - [Guest policies](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#guest-policies)
- [Policies and responsibilities](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#main-content)

    - [House rules](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#house-rules)
    - [Noise and anti-social behaviour](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#noise-and-anti-social-behaviour)
    - [Pets policy](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#pets-policy)
    - [Smoking policy](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#smoking-policy)
    - [Waste and recycling](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#waste-and-recycling)
- [Changes during your tenancy](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#main-content)

    - [Adding or removing residents](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#adding-or-removing-residents)
    - [Transfers to another home](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#transfers-to-another-home)
    - [Requests for modifications](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#requests-for-modifications)
    - [Absences and subletting](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#absences-and-subletting)
    - [Updating your details](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#updating-your-details)
- [Ending your tenancy and moving out](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#main-content)

    - [Giving notice](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#giving-notice)
    - [Notice periods](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#notice-periods)
    - [Move-out process](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#move-out-process)
    - [Cleaning and condition](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#cleaning-and-condition)
    - [Deposit returns](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#deposit-returns)
- [Complaints, feedback and support](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#main-content)

    - [Raising a complaint](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#raising-a-complaint)
    - [Complaints process](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#complaints-process)
    - [Escalations](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#escalations)
    - [Providing feedback](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#providing-feedback)
    - [Contacting support](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#contacting-support)

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