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Morro Knowledge Base
Repairs, maintenance and emergencies
Repairs, maintenance and emergencies
Reporting a repair
How can I track the status of my repair?
How do I report a repair?
Emergency repairs
What is considered an emergency repair?
Who should I contact in an emergency?
How do I report an emergency repair?
Response times
What are the expected response times for repairs?
Do response times vary by repair type?
Access for contractors
Do I need to be home for a repair visit?
Can I give permission for contractors to enter if I’m not home?
How will I be notified about a repair visit?
Planned maintenance
How will I be informed about planned maintenance?
What is planned maintenance?
Do I need to provide access for planned maintenance?
