---
title: What costs are not included in my rent?
description: See which costs are not included in Morro rent, including council tax, TV licence, contents insurance, laundry and optional services.
---

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2. [Rent and other payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb)
3. [What’s included in your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#whats-included-in-your-rent)

# What costs are not included in my rent?

Some costs are not included in your rent and will need to be arranged separately.

You are responsible for:

- **Council tax**, which you’ll need to set up with the local council for your building
- **TV licence**, if you need one for how you watch television or streaming services
- **Contents insurance** for your personal belongings
- **Laundry**, where facilities are paid for through the relevant laundry app or provider
- **Optional services**, such as additional professional cleaning, storage or parking where available

Your rent does include Wi-Fi, water, gas and electricity for normal household use, so you do not need to set up separate utility accounts for those services.

If you are unsure which costs apply to your home or building, check your tenancy agreement and building handbook in the Morro App, or speak to the Front of House team. They’ll help you see what is covered and what needs arranging yourself.

- [Finding a home with Morro](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#main-content)

    - [Available homes and locations](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#available-homes-and-locations)
    - [Furnishing options](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#furnishing-options)
    - [Pet-friendly homes](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#pet-friendly-homes)
    - [Accessibility and adaptations](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#accessibility-and-adaptations)
- [Enquiries and viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#main-content)

    - [Making an enquiry](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#making-an-enquiry)
    - [Booking a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#booking-a-viewing)
    - [Virtual vs in-person viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#virtual-vs-in-person-viewings)
    - [What to expect at a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#what-to-expect-at-a-viewing)
- [Application process](https://help.bymorro.com/application-process?hsLang=en-gb#main-content)

    - [How to apply](https://help.bymorro.com/application-process?hsLang=en-gb#how-to-apply)
    - [Required documents](https://help.bymorro.com/application-process?hsLang=en-gb#required-documents)
    - [Affordability criteria](https://help.bymorro.com/application-process?hsLang=en-gb#affordability-criteria)
    - [Referencing checks](https://help.bymorro.com/application-process?hsLang=en-gb#referencing-checks)
    - [Guarantors](https://help.bymorro.com/application-process?hsLang=en-gb#guarantors)
    - [Holding deposits](https://help.bymorro.com/application-process?hsLang=en-gb#holding-deposits)
    - [Application timelines](https://help.bymorro.com/application-process?hsLang=en-gb#application-timelines)
    - [Application outcomes](https://help.bymorro.com/application-process?hsLang=en-gb#application-outcomes)
    - [Signing your agreement](https://help.bymorro.com/application-process?hsLang=en-gb#signing-your-agreement)
- [Moving in](https://help.bymorro.com/moving-in?hsLang=en-gb#main-content)

    - [Pre-move-in checklist](https://help.bymorro.com/moving-in?hsLang=en-gb#pre-move-in-checklist)
    - [Key collection and access](https://help.bymorro.com/moving-in?hsLang=en-gb#key-collection-and-access)
    - [Inventory and inspections](https://help.bymorro.com/moving-in?hsLang=en-gb#inventory-and-inspections)
    - [Setting up your home](https://help.bymorro.com/moving-in?hsLang=en-gb#setting-up-your-home)
    - [First-day essentials](https://help.bymorro.com/moving-in?hsLang=en-gb#first-day-essentials)
- [Rent and other payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#main-content)

    - [Paying your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#paying-your-rent)
    - [Payment methods](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#payment-methods)
    - [What’s included in your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#whats-included-in-your-rent)
    - [Additional charges and fees](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#additional-charges-and-fees)
    - [Rent reviews and changes](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#rent-reviews-and-changes)
    - [Missed or late payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#missed-or-late-payments)
- [Your home and appliances](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#main-content)

    - [Appliances and how to use them](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#appliances-and-how-to-use-them)
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- [Repairs, maintenance and emergencies](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#main-content)

    - [Reporting a repair](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#reporting-a-repair)
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    - [Response times](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#response-times)
    - [Access for contractors](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#access-for-contractors)
    - [Planned maintenance](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#planned-maintenance)
- [Building access, safety and security](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#main-content)

    - [Keys, fobs and access control](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#keys-fobs-and-access-control)
    - [Visitor access](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#visitor-access)
    - [Fire safety](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#fire-safety)
    - [Security measures](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#security-measures)
    - [Lost keys or lockouts](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#lost-keys-or-lockouts)
- [Amenities and shared spaces](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#main-content)

    - [Available amenities](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#available-amenities)
    - [Booking shared spaces](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#booking-shared-spaces)
    - [Guest policies](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#guest-policies)
- [Policies and responsibilities](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#main-content)

    - [House rules](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#house-rules)
    - [Noise and anti-social behaviour](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#noise-and-anti-social-behaviour)
    - [Pets policy](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#pets-policy)
    - [Smoking policy](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#smoking-policy)
    - [Waste and recycling](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#waste-and-recycling)
- [Changes during your tenancy](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#main-content)

    - [Adding or removing residents](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#adding-or-removing-residents)
    - [Transfers to another home](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#transfers-to-another-home)
    - [Requests for modifications](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#requests-for-modifications)
    - [Absences and subletting](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#absences-and-subletting)
    - [Updating your details](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#updating-your-details)
- [Ending your tenancy and moving out](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#main-content)

    - [Giving notice](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#giving-notice)
    - [Notice periods](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#notice-periods)
    - [Move-out process](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#move-out-process)
    - [Cleaning and condition](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#cleaning-and-condition)
    - [Deposit returns](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#deposit-returns)
- [Complaints, feedback and support](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#main-content)

    - [Raising a complaint](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#raising-a-complaint)
    - [Complaints process](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#complaints-process)
    - [Escalations](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#escalations)
    - [Providing feedback](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#providing-feedback)
    - [Contacting support](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#contacting-support)

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