---
title: What happens if I’m running late to a viewing?
description: Learn what to do if you are running late to a Morro viewing and how the team can help hold or reschedule your appointment.
---
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1. [Morro Knowledge Base](https://help.bymorro.com/?hsLang=en-gb)
2. [Enquiries and viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb)
3. [Booking a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#booking-a-viewing)
# What happens if I’m running late to a viewing?
If you are running late to a viewing, let the Morro team know as soon as you can.
Use the contact details in your booking confirmation, or get in touch through [bymorro.com](https://bymorro.com). Share your name, the building or home you are due to view and your expected arrival time.
The team will do their best to keep your slot available. If you are only a few minutes late, they may still be able to show you around as planned.
If you are significantly delayed, the viewing may need to be rescheduled. This is to make sure you have enough time to see the home properly, ask questions and get a clear feel for the building, without feeling rushed.
If your plans change on the day, a quick message makes all the difference. The team can then guide you to the best next step, whether that is holding the appointment briefly or finding another time that works.
- [Finding a home with Morro](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#main-content)
- [Available homes and locations](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#available-homes-and-locations)
- [Furnishing options](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#furnishing-options)
- [Pet-friendly homes](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#pet-friendly-homes)
- [Accessibility and adaptations](https://help.bymorro.com/finding-a-home-with-morro?hsLang=en-gb#accessibility-and-adaptations)
- [Enquiries and viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#main-content)
- [Making an enquiry](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#making-an-enquiry)
- [Booking a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#booking-a-viewing)
- [Virtual vs in-person viewings](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#virtual-vs-in-person-viewings)
- [What to expect at a viewing](https://help.bymorro.com/enquiries-and-viewings?hsLang=en-gb#what-to-expect-at-a-viewing)
- [Application process](https://help.bymorro.com/application-process?hsLang=en-gb#main-content)
- [How to apply](https://help.bymorro.com/application-process?hsLang=en-gb#how-to-apply)
- [Required documents](https://help.bymorro.com/application-process?hsLang=en-gb#required-documents)
- [Affordability criteria](https://help.bymorro.com/application-process?hsLang=en-gb#affordability-criteria)
- [Referencing checks](https://help.bymorro.com/application-process?hsLang=en-gb#referencing-checks)
- [Guarantors](https://help.bymorro.com/application-process?hsLang=en-gb#guarantors)
- [Holding deposits](https://help.bymorro.com/application-process?hsLang=en-gb#holding-deposits)
- [Application timelines](https://help.bymorro.com/application-process?hsLang=en-gb#application-timelines)
- [Application outcomes](https://help.bymorro.com/application-process?hsLang=en-gb#application-outcomes)
- [Signing your agreement](https://help.bymorro.com/application-process?hsLang=en-gb#signing-your-agreement)
- [Moving in](https://help.bymorro.com/moving-in?hsLang=en-gb#main-content)
- [Pre-move-in checklist](https://help.bymorro.com/moving-in?hsLang=en-gb#pre-move-in-checklist)
- [Key collection and access](https://help.bymorro.com/moving-in?hsLang=en-gb#key-collection-and-access)
- [Inventory and inspections](https://help.bymorro.com/moving-in?hsLang=en-gb#inventory-and-inspections)
- [Setting up your home](https://help.bymorro.com/moving-in?hsLang=en-gb#setting-up-your-home)
- [First-day essentials](https://help.bymorro.com/moving-in?hsLang=en-gb#first-day-essentials)
- [Rent and other payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#main-content)
- [Paying your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#paying-your-rent)
- [Payment methods](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#payment-methods)
- [What’s included in your rent](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#whats-included-in-your-rent)
- [Additional charges and fees](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#additional-charges-and-fees)
- [Rent reviews and changes](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#rent-reviews-and-changes)
- [Missed or late payments](https://help.bymorro.com/rent-and-other-payments?hsLang=en-gb#missed-or-late-payments)
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- [Appliances and how to use them](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#appliances-and-how-to-use-them)
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- [Furniture and furnishings](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#furniture-and-furnishings)
- [Decorating your home](https://help.bymorro.com/your-home-and-appliances?hsLang=en-gb#decorating-your-home)
- [Repairs, maintenance and emergencies](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#main-content)
- [Reporting a repair](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#reporting-a-repair)
- [Emergency repairs](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#emergency-repairs)
- [Response times](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#response-times)
- [Access for contractors](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#access-for-contractors)
- [Planned maintenance](https://help.bymorro.com/repairs-maintenance-and-emergencies?hsLang=en-gb#planned-maintenance)
- [Building access, safety and security](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#main-content)
- [Keys, fobs and access control](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#keys-fobs-and-access-control)
- [Visitor access](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#visitor-access)
- [Fire safety](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#fire-safety)
- [Security measures](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#security-measures)
- [Lost keys or lockouts](https://help.bymorro.com/building-access-safety-and-security?hsLang=en-gb#lost-keys-or-lockouts)
- [Amenities and shared spaces](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#main-content)
- [Available amenities](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#available-amenities)
- [Booking shared spaces](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#booking-shared-spaces)
- [Guest policies](https://help.bymorro.com/amenities-and-shared-spaces?hsLang=en-gb#guest-policies)
- [Policies and responsibilities](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#main-content)
- [House rules](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#house-rules)
- [Noise and anti-social behaviour](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#noise-and-anti-social-behaviour)
- [Pets policy](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#pets-policy)
- [Smoking policy](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#smoking-policy)
- [Waste and recycling](https://help.bymorro.com/policies-and-responsibilities?hsLang=en-gb#waste-and-recycling)
- [Changes during your tenancy](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#main-content)
- [Adding or removing residents](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#adding-or-removing-residents)
- [Transfers to another home](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#transfers-to-another-home)
- [Requests for modifications](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#requests-for-modifications)
- [Absences and subletting](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#absences-and-subletting)
- [Updating your details](https://help.bymorro.com/changes-during-your-tenancy?hsLang=en-gb#updating-your-details)
- [Ending your tenancy and moving out](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#main-content)
- [Giving notice](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#giving-notice)
- [Notice periods](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#notice-periods)
- [Move-out process](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#move-out-process)
- [Cleaning and condition](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#cleaning-and-condition)
- [Deposit returns](https://help.bymorro.com/ending-your-tenancy-and-moving-out?hsLang=en-gb#deposit-returns)
- [Complaints, feedback and support](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#main-content)
- [Raising a complaint](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#raising-a-complaint)
- [Complaints process](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#complaints-process)
- [Escalations](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#escalations)
- [Providing feedback](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#providing-feedback)
- [Contacting support](https://help.bymorro.com/complaints-feedback-and-support?hsLang=en-gb#contacting-support)
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