Can deductions be made from my deposit?

Yes. Deductions can be made from your deposit if there are costs that need to be covered at the end of your tenancy.

Your home will be checked against the move-in inventory, allowing for fair wear and tear. General, everyday use is expected. Deductions are only considered where something goes beyond that or where there are outstanding amounts linked to the tenancy.

What deductions can cover

• Damage to the home, furniture, fixtures or fittings beyond fair wear and tear.
• Missing items listed in the inventory.
• Professional cleaning if the home is not returned in the required condition.
• Unpaid rent or other outstanding amounts.
• Costs linked to a breach of the tenancy agreement.

Any proposed deductions will be itemised and shared with you, so you can understand what is being claimed and why.

If you disagree with a proposed deduction, you have the right to raise a dispute through the Deposit Protection Service (DPS). The DPS will review the evidence and make a decision through its dispute resolution process.

To reduce the chance of deductions, use your inventory as a guide, clean the home thoroughly and arrange a pre-checkout inspection before you leave.