How can I contact support?

If you need support, your first point of contact is the Front of House team at Reception. They are there 24/7 and can help with day-to-day questions, urgent building issues and anything that needs pointing in the right direction.

You can also use the Morro App for many everyday tasks, including logging maintenance requests, booking shared spaces, accessing documents and managing parts of your tenancy.

Where to go for help

• Front of House: best for urgent support, access issues, building questions and anything you would like to discuss in person.
• Morro App: best for maintenance requests, amenity bookings, resident documents and app-based updates.
• bymorro.com: best for enquiries, applications, tenancy questions and contacting the wider Morro team.

For emergencies that involve immediate danger, such as a fire, medical emergency or risk to life, call 999 first. Once it is safe, let the Front of House team know so they can support with anything affecting the building.

If you are unsure where to start, speak to Front of House. They will help you find the right next step.