How quickly will I receive a response to my enquiry?

The Morro team aims to respond to enquiries as soon as possible.

Most enquiries are handled quickly, especially when you include the key details the team needs, such as the home or building you are interested in, your preferred move-in date and any questions you would like answered.

During busier periods, it may take a little longer for the team to come back to you. You will still receive a response, and they will help with the next step, whether that is arranging a viewing, answering questions about a specific home or suggesting other options if the home you asked about is no longer available.

If you have not heard back within two working days, please follow up by phone or use the contact details on bymorro.com. This is especially useful if your preferred move-in date is soon, or if you are trying to arrange a viewing around limited availability.

To help things move smoothly, check that your contact details are correct when you submit your enquiry.