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Morro Knowledge Base
Complaints, feedback and support
Complaints, feedback and support
Raising a complaint
How do I raise a complaint?
What information should I include in a complaint?
Complaints process
How long does it take to resolve a complaint?
How will I be updated on my complaint?
How does the complaints process work?
Escalations
What happens if I’m not satisfied with the outcome?
Can I escalate my complaint?
Providing feedback
Can I provide feedback anonymously?
How can I provide feedback?
Contacting support
What are your support hours?
How can I contact support?
