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Morro Knowledge Base
Application process
Application process
How to apply
Can I apply for more than one home at the same time?
How do I apply for a home?
Do children count towards occupancy limits?
Can I include children on my application?
What happens after I submit an application?
Can I apply with someone else?
Can I update or cancel my application?
Can I apply online?
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Required documents
Do I need to provide proof of income?
What identification is required?
What documents do I need to provide?
Affordability criteria
What are the affordability requirements?
Can I still apply if I don’t meet the affordability criteria?
How is affordability assessed?
Referencing checks
How long does referencing take?
What checks are required to rent in th UK?
What checks are carried out during referencing?
What happens if referencing is unsuccessful?
Guarantors
What is a guarantor?
What are the requirements for a guarantor?
Do I need a guarantor?
Holding deposits
Is the holding deposit refundable?
When do I need to pay the holding deposit?
What is a holding deposit?
How much is the holding deposit?
How long is a home held after I pay a holding deposit?
Application timelines
How long does the application process take?
What can delay my application?
How will you contact me about my application?
Application outcomes
What happens if my application is unsuccessful?
How will I know if my application is successful?
How are homes allocated?
Signing your agreement
How do I sign my tenancy agreement?
What costs do I need to pay before moving in?
What happens after I sign my agreement?
Can I review the agreement before signing?
When will I receive my tenancy agreement?
