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Morro Knowledge Base
Moving in
Moving in
Pre-move-in checklist
Can I change my move-in date or time?
When will I receive my move-in details?
What should I prepare before my move-in date?
Do I need to book a move-in slot?
What do I need to do before moving in?
Key collection and access
Where can I park while moving in?
What do I need to bring to collect my keys?
How do I collect my keys or access fob?
Can someone else collect my keys on my behalf?
What time can I access my home on move-in day?
Inventory and inspections
Will there be an inventory when I move in?
What should I do if something is missing or damaged?
How do I check and confirm the inventory?
How long do I have to report inventory issues?
Setting up your home
How do I update my address?
Do I need to set up internet or broadband?
How do I set up utilities and services?
Do I need to set up council tax?
First-day essentials
How do I report any immediate issues?
What should I check when I first arrive?
What should I do on my first day?
Who should I contact if I need help on move-in day?